Strategic advice, interpretation & consultancy
related to all aspects of market & social research
and insight gathering
Company registration: 387628
VAT registration: 100 6136 76
James Law Research Associates Ltd. Millworks, 28 Field Road, Glasgow G76 8SE
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Current & previous clients:
SPT
The Union
Scottish Parliament
Erskine
Bank of Scotland
SSE (Scottish and Southern Energy)
BAA
SRH (Radio Clyde / Forth)
TeamRock
Classic Rock Magazine
Metal Hammer magazine
VisitScotland
Scotsman Publications
Silentnight Beds
Scottish Dairy Council
Direct Line
Sunstone Digital
Tangible
Big Think Agency
Standard Life Investments
First Bus Group
Royal Bank of Scotland
Syn-Gro
Your Radio FM
Edinburgh Napier University
Black & Lizars
Border Biscuits
Police Investigations and Review Commissioner
SSEN (Scottish and Southern Electricity Networks)
Scottish Government
Business Stream (Scottish Water)
Daily Record & Sunday Mail
STV
Quality Meat Scotland
WRAP (Waste Resources Action Programme)
Welsh Assembly Government
Scottish Ambulance Service
ScotRail
The Bar Council
Leith Agency
Whitespace
Creative Scotland
Registers of Scotland
ScottishPower
NHS 24
NHS Health Scotland
NHS Education for Scotland
Dept for Transport
QD Events (S.E.N.)
Culture Republic
Golden Charter
French Duncan
Get Living London
Rabbies
Church of Scotland
Scottish Business Insider
Clark Communications
Martin Plant Hire
Scottish Water
Guy & Co
The Sunday Times
Glasgow City Council
Scottish Enterprise
Scottish Natural Heritage
Newsquest
Bobath Scotland
Whyte & Mackay
Metropolitan Police
Stagecoach / Megabus
Highlands and Islands Enterprise
Historic Scotland
The Drum
Youth Link
Ambassador Theatre Group
Scottish Ballet
RSNO
BBC Scottish Symphony Orchestra
SAMH (Scottish Association for Mental Health)
Northern Constabulary
Celtic Connections Festival
Student Loans Company
Bright Signals
AECOM
Allied Surveyors
Rock Radio
Mary's Meals
Glasgow Live
Government: Social Marketing / Social Policy (Smoking, Drugs, Alcohol, Sexual Health, Physical activity, Healthy eating, Fire Safety, Parenting, Mental Health) Banking and Finance; Culture &the Arts; Health including NHS; Charity; Environment; Enterprise; Food & Drink; Tourism; Transport & Travel; Retail, FMCG; Housing; Energy; Water; Local Authority services; Legal; Leisure; Police & Justice; Technology; and Politics.
Sector experience includes:
James Law brings imagination, skill and over 25 years of experience to provide organisations with a focussed, cost-effective and methodologically neutral resource.
Research Project Delivery +
With a support team of research professionals, projects of all methodologies can be successfully delivered. Quantitative options include Online surveys, face to face and telephone interviews and Qualitative options include Focus Group discussions, and Depth interviews (conventional and online).
Research and Insight strategy development or evaluation +
This often includes a review of the research needs of an organisation, clarifying how insight supports the business aims and objectives. A plan can be developed (or existing activity evaluated) to establish the optimum structure for future research. This process can result in cost effective changes to reduce information overload and increase clarity to help drive organisation objectives.
Information or data review and interpretation, with action planning +
Sorting the research ‘wood’ from the ‘trees’ and identifying the hidden insight is a speciality. Information becomes more actionable when set in context with extraneous information removed.
Expert Opinion and dispute resolution related to research issues +
Independent perspective and clarity can be brought to any disagreement related to the interpretation or quality of research findings. This could be either internal or external disputes and I have acted as an ‘Expert Witness’ in legal actions.
Peer Review +
Available as an objective and independent quality check on all elements of a research project, recommending any aspects which would enhance the quality and robustness of the findings.
Consultancy for research organisation (including Business Development, Change Management, Quality Control and Growth Strategies) +
As an experienced additional resource, I can act as a ‘critical friend’ to assess your current business plans, and help develop strategy to enable step change. If desired, I can manage that change process to deliver real, tangible benefits to the organisation.
Commercial Due Diligence research (related to business sale, merger or acquisitions) +
Strictly confidential services include image and reputation reviews, Key Customer satisfaction research, staff consultations (including senior management teams) clarifying organisation strengths and weaknesses. This can assist in filling knowledge gaps in relation to intangible assets.
Management of research activity +
Projects can be managed from start to finish with supervision and liaison with suppliers and sub-contractors as needed.
Procurement of research activity (including development of brief, and management of tendering process) +
Research briefs can be developed for agreement prior to being issued for tendering. A contact award process can be developed with selection criteria, score cards and tender proposal presentation meetings arranged as required.
Training programmes and advice resource for in-house teams +
We can offer guidance and capacity building training to give staff the necessary knowledge to manage, conduct or interpret research activity. This can include objective setting, brief development, selection of methodology, designing questionnaires, interpreting results and preparing reports / debrief presentations.
James Law is a highly experienced research professional and has been offering personal consultancy and project management since 2011.
He was Managing Director responsible for the successful and profitable growth of the mruk research group across the UK (mruk research, Market Research UK and Market Research Scotland), over a 15 year period, prior to acquisition by Cello Group plc. He remained as MD within Cello group, and as a Partner on their Research and Consulting Division Board for 4 years until setting up his own consultancy.
For 5 years he was a member the Market Research Society Advisory Board (Company Partner Scheme), and has been a member of the British Polling Council. He currently holds a number of Non-Executive Directorships.
He has successfully completed over 600 research projects (of all methodologies), across a wide range of sectors, settings and applications (see experience section for more details).
We have a range of Associates who contribute to form a bespoke project team to match any nature of research project.
- Specialist Consultants (Management, Economic, Tourism, Transport, Housing etc)
- Recruitment for Groups and Depths
- Video filming and editing
- Viewing facilities
- Data analysts
- Statisticians
- Group and Depth moderators
- Online survey hosting
- Web site user testing software applications
- Design, Print and mailing fulfilment
