James Law brings imagination, skill and over 30 years of experience to provide organisations with a focussed, cost-effective and methodologically neutral resource.
With a support team of research professionals, projects of all methodologies can be successfully delivered. Quantitative options include Online surveys, face to face and telephone interviews and Qualitative options include Focus Group discussions, and Depth interviews (conventional and online).
This often includes a review of the research needs of an organisation, clarifying how insight supports the business aims and objectives. A plan can be developed (or existing activity evaluated) to establish the optimum structure for future research. This process can result in cost-effective changes to reduce information overload and increase clarity to help drive organisational objectives.
Sorting the research ‘wood’ from the ‘trees’ and identifying the hidden insight is a speciality. Information becomes more actionable when set in context with extraneous information removed.
Independent perspective and clarity can be brought to any disagreement related to the interpretation or quality of research findings. This could be either internal or external disputes and I have acted as an ‘Expert Witness’ in legal actions.
Available as an objective and independent quality check on all elements of a research project, recommending any aspects which would enhance the quality and robustness of the findings.
(Including Business Development, Change Management, Quality Control and Growth Strategies)
As an experienced additional resource, I can act as a ‘critical friend’ to assess your current business plans, and help develop a strategy to enable step change. If desired, I can manage that change process to deliver real, tangible benefits to the organisation.
(Related to business sale, merger or acquisition)
Strictly confidential services include image and reputation reviews, Key Customer satisfaction research, and staff consultations (including senior management teams) clarifying organisation strengths and weaknesses. This can assist in filling knowledge gaps in relation to intangible assets.
Projects can be managed from start to finish with supervision and liaison with suppliers and sub-contractors as needed.
With many years of experience developing and evaluating communication activity for a wide range of private, public and third-sector organisations, I can conduct an audit of the effectiveness of current communication activity. With clear recommendations on how to enhance the effectiveness of future communication.